August 15, 2022

Old Lyme’s PGN Library Seeks to Improve Service to Community; Launches Online Survey, Responses Will Influence New Strategic Plan

Old Lyme’s Phoebe Griffin Noyes Library is hosting an online survey to learn how to improve its service to the community.

OLD LYME — The Phoebe Griffin Noyes Library in Old Lyme wants to find out how it could improve its service to the community. It has therefore devised an online survey asking questions about all aspects of its service in order to obtain feedback.

A team at the library is currently working on a new Strategic Plan and will incorporate the feedback received from the community into the plan.

Library Director Katie Huffman has asked us to share the link for the survey with our readers in the hope of reaching more people who will complete the survey. Click here to access the survey.

Huffman explains, “Feedback from the survey is extremely important in assisting us as we continue to refine how we can serve the people of Old Lyme more effectively.” She adds, ” Survey results will be incorporated into and summarized in the Strategic Plan.”

If you have any questions about the survey, contact Huffman at khuffman@oldlymelibrary.org or 860-434-1684, ext. 110.